We prefer to use open-source software as a matter of principle. We believe that putting software code in the open is the best way for the public to build trust in it. You might find it curious, then, that we choose to foster communication and community through a tool like Slack, which is closed-source. (Note: you can request to join our Slack channel by sending a request to slack@simplysecure.org.) Many software teams that build privacy-preserving tools host similar spaces dedicated to communication with volunteers and users.
Thinking of design as not only a product but a process can help complex products stay secure as they evolve.
Here are tips for UX copywriting to explain how your technology works and reduce the need for additional user support.
Rather than view feature requests as a set of highly-divergent signals, it can help to try and group requests based on the underlying need that they speak to.
This week we've been busy in New York City meeting with our advisors and co-hosting Art, Design, and the Future of Privacy. It was gratifying to see so many people turn out to discuss creative ways of approaching an issue that is dear to our hearts, and I know that I'm not the only one who was inspired by the work our speakers are doing. From Lauren McCarthy's crowdsourced relationships, to Sarah Ball's perspective from working as a prison librarian, and straight through to Cory's rousing call for hope and action in the era of peak indifference, the evening showed that the conversation about privacy is for more than just technologists and policy makers.